Privacy Policy

Information collected

We may collect your name, company, country or region, language, inquiry area, message, preferred time and consent records. Available contact methods are email or LINE in Japanese; WeChat, WhatsApp or email in Simplified Chinese; WhatsApp, LINE or email in Traditional Chinese; email or WhatsApp in English; and email in Vietnamese. The address for the selected method (email address, WeChat ID, LINE ID or the phone number registered with WhatsApp) is required. A phone number is optional, and a preference for a phone call is recorded only when you select it; entering a phone number alone is not treated as a request for a call.

Purpose

We use the information to answer inquiries, respond through the contact method you selected, route inquiries to the responsible company, verify identity, communicate securely, operate the service and meet legal requirements. We do not call merely because a phone number was entered.

White-paper requests

White-paper requests collect your name, language, interests, optional company, budget and timing, the address for your selected contact method, an optional phone number, any recorded phone-call preference, and consent records for privacy, document provision and updates. GE Creation uses them to provide the document and respond to consultations you request. After submission, the PDF is displayed immediately on the page. Consent to receive the document, a consultation request and subscription consent are kept separate; no automatic message is sent to provide the document.

External contact services

If you choose LINE, WeChat or WhatsApp, each service has its own terms of use and privacy policy. Please review the relevant service information before using it.

Access, correction, deletion and opting out

Personal information is handled in the protected CMS by staff who need it for their work and retained as necessary for the stated purpose. Request access, correction, deletion or an opt-out through the web inquiry form. We verify identity and respond in accordance with applicable law.

Operators and inquiries

Tokyo property is operated by GE Creation Co., Ltd.; other businesses are operated by GE Co., Ltd. Consultations are accepted through the web form.